Best Practice Products
Routine Prenatal Care
The Best Practices Project for providing Routine Prenatal Care identifies and/or transfers the most effective process for providing services.
Adopting Best Practice processes that have been identified can:
- Reduce costs over 20% within four months,
- Enhance patient and staff satisfaction, and
- Maintain or improve clinical outcomes.
Our Current Clients
HealthMETRICS has analyzed Routine Prenatal Care at health centers affiliated with a leading health system in Boston. In other projects, we have working with over 330 providers in 38 states throughout the country to establish national databases on Best Practices for women's health services. Providers have included state departments of health, and private providers from New England to Florida, in both urban and rural regions.
What We Will Deliver
Process description and site data on:
- Unit costs
- Patient satisfaction
- Staff satisfaction
- Clinical Outcomes
Comparison to Best Practice identified. Data is adjusted for regional economic differences and demographics.
Detailed description of the Best Practice’s operations including, but not limited to:
- Staffing structure
- Job responsibilities
- Clinic layout
- Scheduling structure
- Other key systemsm
Site-specific, actionable recommendations to change the process when changes will generate measurable improvements in outcomes. Recommendations are based on the detailed comparison of a site’s process and outcomes to those of the Best Practice.
What We Will Ask of You
Providers involved in the project to identify best practices will be expected to deliver the following services in support of the effort:
Designate a project liaison.
An individual at each site will be responsible for coordinating data collection efforts with the HealthMETRICS staff.
Collect data.
A. Patient Satisfaction and Staff Satisfaction:
Clinic personnel will be responsible for distributing patient satisfaction and staff satisfaction forms. These forms will be returned directly to HealthMETRICS.
Effort:
Patient Satisfaction: minimal
Staff Satisfaction: minimal
B. Unit Cost Information:
A representative from the finance office of the participant will be asked to complete several forms designed to identify unit costs. To the extent the information is not easily available, HealthMETRICS staff will work with the participating organization to accumulate the appropriate material. Completion of charts indicating time required by certain staff to provide specific services is also required to calculate unit costs.
Effort:
Financial Worksheets: 3 hours
Time Logs: minimal
C. Clinical Indicators:
A review of charts will be required to assess the clinical quality of a visit. The review will be conducted by a nurse or other appropriately trained staff from the participating organization. HealthMETRICS will provide the tools necessary to facilitate collection of the data.
Effort:
Not to exceed five hours from participating organization