Company
Best Practices
HealthMETRICS is an outcomes measurement and benchmarking company. We enable organizations to understand the cost-effectiveness of their processes and to make immediate changes that improve the quality of their healthcare services by lowering costs, improving clinical outcomes, increasing patient satisfaction and boosting staff morale.
Since 1996, we have used a systematic measurement strategy with an innovative benchmark system to bring value to healthcare providers. Using this powerful approach, we can identify the Best Practice for providing ambulatory services. We define Best Practice Process as the most effective and efficient, combining the best in satisfaction, quality, and cost.
Effective Methodologies
HealthMETRICS looks beyond individual measures to determine the effects of all service and site specific processes on the quality of healthcare services. Our Best Practice projects establish the critical outcomes, patient and staff satisfaction - and the site processes that drive them. Our documentation, in detail, of the intricacies of the Best Practice and how it compares with a particular practice, while controlling for geographic and other differences, facilitates the transfer and replication of the Best Practice to multiple sites. We focus only on healthcare.
Guaranteed Results
Through our work with a broad spectrum of providers across the country, clients who implement a Best Practice can reduce costs by 20% on average, while simultaneously maintaining or improving clinical outcomes, patient satisfaction and staff morale. HealthMETRICS guarantees an ROI of less than a year to providers who implement a recommended Best Practice. We give providers an immediate way to deliver high quality healthcare services at lower costs.
By working with HealthMETRICS, you can:
- Gain a measurable competitive edge as a Best Practice provider
- Enhance your financial stability and profitability
- Quantify the value and effectiveness of vendor-specific services/ products
- Plan and change strategic direction
- Improve relationships with patients, staff, vendors, and the community and
- Reach a broader population with more services at an equal or lower cost
Healthcare providers who understand how the process of delivering a service influences financial and quality outcomes are able to survive, even thrive, in an increasingly competitive marketplace with fewer resources.